Community service workers will interact with a wide variety of clients and co-workers from a range of cultural and experiential backgrounds. Community service workers will interact with a wide variety of clients and co-workers from a range of cultural and experiential backgrounds

Community service workers will interact with a wide variety of clients and co-workers from a range of cultural and experiential backgrounds. 

They must be aware of:
◦the role of diversity in the workplace 
◦methods of accommodating diversity
◦access and equity issues that relate to their own area of work
◦cultural, historical, access and equity issues that could be specific to Aboriginal and Torres Strait Islander people and communities
◦other issues that might face Aboriginal and Torres Strait Islander people and communities

They must demonstrate the ability to work, communicate and negotiate with a range of people from different cultural groups. 

For the community service sector in which you work or are intending to work describe some of the cultural, historical, access and equity issues with which you might be confronted. Explain how you could deal with these issues and how you would ensure that the rights of diverse people and their communities can be upheld. 

Utilise workplace examples to support and explain your responses and provide, where possible, evidence that shows the steps you have taken (or will take) in a workplace to address such issues.

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